Zoom Revenue and Usage Statistics (2021)

What is Zoom App?

Zoom Cloud Meetings is a cloud-based video conferencing app helping individuals, businesses, and organizations set up video and audio conferencing across PCs, smartphones, and room systems. Zoom app is among the most popular video conferencing apps with its video and audio quality. 

Google Meet vs. Zoom

Being used by millions of users each month worldwide, Google Meet and Zoom Cloud Meetings have similar features at their core but they also have different advantages and disadvantages over another. 

Privacy and Security: One of the prominent competitive advantages of Google Meet is its features about protecting users’ privacy and security. Both Google Meet and Zoom don’t have end-to-end encryption but apparently Google Meet has much more security measures than Zoom. 

Pricing: Both video conferencing tools provide free plans with some limitations. 

Zoom’s free (Basic) plan allows maximum 100 participants to host and 40 minutes limit on group meetings with 3 to 100 participants. 

The Zoom Pro plan costs $14.99 per month per host, includes 100 participants and allows meetings up to 24 hours. The Pro plan allows purchase up to 9 hosts per account and it is basically enough for small teams. 

The Business Plan costs $19.99 a month per host and it allows 300 participants, custom url for companies (e.g. mobilemarketingreads.zoom.com), company branding, custom emails and more. It starts at 10 hosts for $199.9 monthly.

The Enterprise Plan costs $19.99 a month per host allowing 500 participants with unlimited cloud storage. Enterprise Plus includes 1000 participants. The Enterprise plan requires at least 100 hosts for $1,999 a month. 

In April 2020, Google announced that Google Meet will be available for free to everyone in order to compete with its biggest competitor, Zoom. Until now, it is free to join a Google Meet call users need a paid GSuite account to start a call. 

The Basic Plan costs $6 per month allowing up to 100 participants. Zoom users don’t have to pay for inviting up to 100 participants. The Business Plan which costs $12 per user per month allows up to 150 participants while the $25 a month Enterprise plan allows up to 250 participants. 

Google announced that, through September 30, 2020, all G Suite plans get advanced Google Meet features, like larger meetings (up to 250 participants), live streaming, and recording. 

Productivity: While both platforms are integrated with Google services including Google Drive, Calendar, and Chrome, Zoom Cloud Meetings app is one step ahead on productivity. It allows conducting polls, sharing whiteboards, and provides webinar add-on. 

Both Zoom and Google Meet support up to 720p HD video, call recordings, screen sharing, and group messaging and both are available on Windows, Mac, Android, and iOS. 

Zoom – Company Overview

HeadquarterSan Jose, California
PlatformsMobile, PC, Tablets, Room Systems
Number of Employees3500+
Founded Date2011
FounderEric S. Yuna
Crunchbase ProfileProfile Link
Google PlayApp Store Link
Apple App StoreApp Store Link

Zoom User & Usage Stats (2021)

  • At the end of the first quarter of 2021, Zoom reached approximately 497,000 customers with more than 10 employees, up 87% year over year.
  • In fourth quarter of fiscal year 2021, Zoom reported approximately 467,100 customers with more than 10 employees, up approximately 470% from the same quarter last fiscal year. 1,644 Zoom customers contributed more than $100,000 in trailing 12 months (“TTM”) revenue, up approximately 156% from the same quarter last fiscal year. (Zoom)
  • In 2020, in the Business category, Zoom ranked as the No. 1 app for downloads, accumulating 124.7 million installs in the region, up 2,670 percent from 2019. (SensorTower)
  • Zoom Cloud Meetings app on the App Store ranked #3 worldwide among the non-gaming app publishers with approximately 13.5 million app downloads. (Statista)
  • In the first quarter of 2020, the number of Zoom Cloud Meetings customers with more than 10 employees increased by 354% year-over-year.  (Zoom)
  • As of April 2020, Zoom surpassed 300 million daily Zoom meeting participants, up 30x in four months. (The Verge)
  • The annualized run rate of meeting minutes was 2 trillion in April 2020. (Cloud Wars)
  • With an increase of 21% compared to the end of 2020, Zoom reached 12.92 million monthly active users (MAU) in February 2020. (CNBC)
  • As of March 22, daily active users of Zoom up 378% from a year earlier. (MarketWatch)
  • In the mid May 2020, the number of daily active users (DAU) of Zoom Cloud Meetings app on Google Play and the App Store reached 770+ thousand in the United Kingdom. (Statista)
  • Between 29 March and 4 April 2020, Zoom experienced the top in search volume.
  • During the week of March 15-21, 2020, Zoom saw a significant growth in the US, the UK, France, and Italy, at 14x, 20x, 22x, and 17x the weekly levels of installs in quarter 4, respectively. (App Annie)

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Zoom Revenue Statistics (2021)

  • Reported Zoom revenue for the first quarter of 2021 was $956.2 million, up 191% year over year. (Zoom)
PeriodZoom Revenue
2021 – Q1 $956.2 million
2020 – Q4$882.5 million
2020 – Q3$777.2 million
2020 – Q2$663.5 million
2020 – Q1$328.2 million
2019 – Q4$188.3 million
2019 – Q3$166.6 million
2019 – Q2$145.8 million
2019 – Q1$122 million
  • Zoom’s GAAP net income attributable to common stockholders for the first quarter was $227.4 million, or $0.74 per share, up from $27.0 million, or $0.09 per share in the first quarter of fiscal year 2021.
  •  For the second quarter of 2021, expected Zoom revenue is between $985.0 million and $990.0 million and non-GAAP income from operations is expected to be between $355.0 million and $360.0 million.
  • For the full year 2021, expected total Zoom revenue is between $3.975 billion and $3.990 billion. Non-GAAP income from operations is expected to be between $1.425 billion and $1.440 billion. 
  • Zoom’s 2020 forth quarter revenue was $882.5 million, up 369% year-over-year. The company’s full fiscal year 2021 total revenue was $2,651.4 million, up 326% year-over-year. (Zoom)
  • Zoom’s fourth quarter operating cash flow was $399.4 million, up 993% year-over-year; full fiscal year operating cash flow of $1,471.2 million, up 869% year-over-year. (Zoom)
  • In January 15, 2021, Zoom announced the closing of its previously announced underwritten public offering of its Class A common stock. Zoom sold 5,882,353 shares of its Class A common stock, including 735,294 shares pursuant to the full exercise of the underwriter’s option, at a price to the public of $340.00 per share. The gross proceeds from the offering were $2.0 billion, before deducting the underwriting discounts and commissions and offering expenses. (Zoom)
  • On June 2020, Zoom Cloud Meetings’s stock price amounted over $250 due to COVID-19 (Statista)
  • The total revenue for the first quarter of 2020 was $328.2 million, up 169% y-over-y. (Zoom)
  • Zoom grew 78% in the first quarter of 2020 on an annualized basis. (Techcruch)
  • Total revenue was expected to be between $1.775 billion and $1.800 billion at the end of 2020. (Zoom)
  • In the first quarter of 2020, GAAP net income attributable to common stockholders for the quarter was $27.0 million, equals to $0.09 per share. Non-GAAP net income for the same time period was $58.3 million, equaling $0.20 per share. (Zoom)
  • GAAP income from operations for the first quarter of 2020 was $23.4 million. (Zoom)
  • As of May 15, 2020, Zoom’s market capitalization was $48.8 billion which was more than the world’s biggest airlines including Southwest ($14.04B), Delta ($12.30B), and Lufthansa ($3.87B). (Visual Capitalist)
  • Zoom reported a $660m pre-tax profit in 2020, up from $16 million in 2019. The company increased profits by 4000% during pandemic. (Independent)

Written by Maya Robertson

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