MiHoYo said in a statement that it took “immediate action to fix the problem,” which should now be resolved.
Genshin Impact was reportedly leaking its players’ mobile phone numbers in the password recovery process. A Reddit user reported that the phone number was fully displayed when trying to recover the password associated with their MiHoYo account by asking to be sent a code on their phone, their number would be fully displayed. It has caused a big privacy concern for its players because anyone knowing a player’s username could have access to the phone number by going through the password recovery process.
MiHoYo said to GamesIndustry.biz that “[The] team has already noticed the systematic issue which might accidentally reveal users’ phone number,” the statement read. “[The] team took immediate action to fix the problem, and so far the issue should be resolved now.”
Genshin Impact hit $245 million in player spending during its first month, making it one of the biggest mobile game launches ever.